Applications Support Lead
End Point Assessment

Level 4

Assessment for Applications Support Lead apprentices from 1st for Awarding.

This standard has not yet been revised to include apprenticeship assessment. To find out when a new assessment plan is launched, training providers can sign up for updates. Sign up

Overview

What is an Applications Support Lead?

An Application Support Lead provides tactical advice, training, and first-line support for core technology applications to both internal colleagues and external clients, ensuring smooth delivery of IT services and products. They manage software and hardware rollouts, support change initiatives, and operate help desk functions while maintaining communication with senior stakeholders.

View the apprenticeship standard View the assessment plan
Typical EPA period 6 months
ST Code ST0949
Ofqual qualification number 610/5200/0
Method
Remote
EPA is usually carried out remotely, with video calling. This allows flexible booking for apprentices throughout England.
EPA fee
£1850
Contact us to discuss re-sit and re-take fees.
What’s the difference between a re-sit and a re-take in end point assessment?

Assessment

What does end point assessment involve for Applications Support Lead level 4?

1.

Project report with questions and answers

The project will be a significant piece of work that has a real business benefit to the employer. Apprentices will have up to 10 weeks to complete and submit a report of up to 4,500 words. The questions and answers will last for 60 minutes.

2.

Professional discussion (underpinned by a portfolio)

The professional discussion lasts 60 minutes. It’s a two-way conversation between the apprentice and the assessor.

3.

Knowledge test

This is a multiple-choice test containing 40 questions. The test lasts 60 minutes and is carried out online.

Useful to know

  • The portfolio should be submitted at gateway.
  • The project starts after gateway and must be submitted after a maximum of 10 weeks.
  • There must be a 2-week gap between project submission and the questions and answers assessment, to allow the assessor to review the project.
  • Re-sits are typically taken within 2 months of the EPA outcome date.
  • There is no cap on the grade that can be achieved in a re-sit or re-take.

Resources

In addition to our ongoing support, we provide:

This page is intended to give a high level overview. For full details, refer to our support materials.

For support with outcomes, curriculum alignment, and qualification achievement rates, get in touch.
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