Overview
What is HR Support?
An HR Support professional provides day-to-day advice and guidance on a wide range of HR matters, from recruitment to retirement, ensuring compliance with company policy and employment law. They handle queries, support HR processes, maintain accurate records, and advise managers on HR issues.
Assessment
What does end point assessment involve for HR Support level 3?
Consultative Project
Apprentices write a project describing a situation where they have successfully worked with a customer to deliver a specific piece of HR work or provide an HR solution(s) for them. The project should be 3,000 words.
The Professional Discussion
The Professional Discussion takes place after the Consultative Project has been completed and assessed. It lasts between 60-75 minutes.
Useful to know
- The project is started after gateway and must be submitted within 3 months.
- Up to 3 assessment criteria components can be carried over from the consultative project to the professional discussion.
- Each assessment method is marked, and the marks achieved determine the grade.
- Grades achieved in a re-sit or re-take are capped at a Pass.
Resources
- Qualification Specification
- Apprentice Resource Pack
- Gateway Pack
- Project Proposal Template & Example
- Consultative Project Template & Mapping
- Online resources and guidance
- Regular webinars and events
This page is intended to give a high level overview. For full details, refer to our support materials.







