Overview
What is an Information Communications Technician?
An Information Communication Technician (ICT) ensures the efficient operation and control of IT and telecommunications infrastructure, including hardware, software, networks, and data storage. They support the delivery and maintenance of information systems, helping organisations function effectively across all sectors. Apprentices choose from three options: Support Technician, Network Technician or Digital Communications Technician.
Assessment
What does apprenticeship assessment involve for Information Communications Technician level 3?
Mandatory
Assessment organisations must design apprenticeship assessments to include a professional discussion.
Additional
Any additional assessment(s) must be selected from the following list of methods to ensure the assessment outcomes are met in full:
– Project
– Portfolio
– Presentation
– Observation
– Question and answer
– Simulated task
Useful to know
- Apprentices may be assessed at any appropriate point during their apprenticeship programme.
- Assessments may be designed to allow a centre or training provider to mark assessments.
- The assessment organisation is responsible for ensuring all assessments are sufficiently reliable and valid, and for the accuracy of any centre or training provider marking.
- Available for starts from 28/01/27
Resources
- Qualification Specification
- Apprentice Resource Pack
- Gateway to Completion Pack
- Online resources and guidance
- Regular webinars and events
This page is intended to give a high level overview. For full details, refer to our support materials.







